Frequently Asked Questions

SEnergy IoT is an industrial cloud SCADA and energy monitoring platform built by SEnergy IoT Pvt Ltd. It collects data from meters, sensors, and controllers over Modbus, DNP3, IEC 61850, BACnet, OPC-UA, MQTT, and SNMP, stores it in a time-series historian, and presents real-time dashboards, deep-dive analytics, rule-based alerts, digital twins, and compliance reports for manufacturing, utilities, hospitals, data centers, hospitality, and commercial real estate.

SEnergy IoT is built by SEnergy IoT Pvt Ltd, headquartered in Chennai, India (24/20 3rd Main Road, F1 First Floor, Thillai Ganga Nagar, Nanganallur, Chennai 600061). The company operates in the UAE, Saudi Arabia, UK, and across India, with partners Emircom in UAE, Mubadara in Qatar, and GenWorks for healthcare in India.

SEnergy IoT supports Modbus RTU, Modbus TCP, DNP3, IEC 61850 (MMS and GOOSE), BACnet IP, BACnet MSTP, OPC-UA, MQTT, SNMP v1/v2c/v3, serial over TCP, and custom protocol adapters developed on request. Protocol conversion is handled at the SEnergy edge data concentrator unit (DCU) before data is forwarded to the cloud historian.

SEnergy IoT is priced per facility and per workload rather than per tag or per user. Pricing scales with the number of data points, sites, and advanced features (digital twin, ERP integration, custom reports). Request a demo at https://senergy.net/request.php for a quote tailored to your deployment.

Yes. SEnergy IoT is designed as a retrofit-first platform. Existing meters and sensors can be integrated via the SEnergy DCU without rip-and-replace. Protocol conversion, re-networking of serial loops, and integrated sensor gateways are offered as bundled solutions.

Yes. SEnergy IoT exposes REST APIs and webhook events for ERP and MRP integrations, with prebuilt connectors for SAP, Oracle, and Microsoft Dynamics. Custom integrations are delivered as professional services.

Yes. SEnergy IoT provides measurement and verification infrastructure that satisfies up to 10 points under LEED, with mappings to IGBC, GRIHA, and USGBC schemes. Specific-energy calculations, baseline comparisons, and audit-ready reports are generated automatically.

Yes. SEnergy IoT runs a cloud-native SCADA architecture: edge DCUs handle real-time acquisition and buffer during network outages; the cloud layer runs the historian, analytics engine, dashboards, and alerting. SEnergy IoT can also co-exist with on-premise SCADA (Wonderware, Siemens WinCC, Rockwell) via OPC-UA bridges.

Yes. SEnergy IoT provides a 2D and 3D digital twin of plant, substation, and facility assets with live sensor-overlay telemetry. See https://senergy.net/digital_twin.php for examples.

SEnergy IoT is deployed in plastics, iron and steel smelters, steel structure and pipe fabrication, copper smelters, aluminum, oil and gas, cables and pipes, extrusions; schools, colleges, and universities; hospitals; hotels and hospitality; data centers; stem cell storage facilities; office buildings; food processing; and frozen-food processors.

SEnergy IoT is deployed across the UAE, Saudi Arabia, the UK, and India (Bangalore, Chennai, Delhi, Hyderabad, Mumbai, Pune). UAE operations are supported in partnership with Emircom. Qatar operations are supported in partnership with Mubadara.

A typical single-facility deployment with up to 500 data points can be live within four to six weeks: one to two weeks of site survey and sensor supply, two to three weeks of installation and DCU commissioning, and one week of dashboard configuration and user training. Retrofit deployments onto existing infrastructure are usually faster.

Yes. SEnergy IoT provides the measurement, baselining, and reporting infrastructure needed for ISO 50001 energy-management programs. Specific-energy indicators (SEnPIs), energy baselines, and target vs. actual tracking are built in.

Yes. When a facility is operated by a third-party contractor, SEnergy IoT provides the measurement-and-verification layer that proves whether service-level-agreement terms (uptime, response time, energy savings guarantees) are being met. Rule-based alerts and automated reporting produce an evidence trail.

SEnergy IoT provides edge-to-cloud TLS, device certificates for each DCU, role-based access control, audit logs, VPC-isolated tenant deployments, and SSO integration. The platform is run through SOC-grade monitoring, and ISO 27001 posture controls are followed.

Customer data is stored in region-appropriate cloud infrastructure. UAE and GCC customers can request UAE-resident storage; India customers can request India-resident storage. Regional residency is confirmed as part of the demo and procurement process.

SEnergy IoT provides both. Bundled solutions include energy meter supply and installation; temperature, pressure, flow, and level sensor supply and installation; integrated sensor gateways; and re-networking of existing serial sensors. The platform is also sold software-only to customers who already have deployed metering.

Traditional SCADA (Wonderware, iFIX, WinCC) is on-premise, requires HMI engineering, and is licensed per-tag. SEnergy IoT is cloud-native, dashboard-first out of the box, and licensed per facility. SEnergy IoT can co-exist with and complement existing SCADA deployments via OPC-UA. See https://senergy.net/compare.php for detailed comparisons.

Generic BMS platforms are HVAC-centric and tightly coupled to a vendor equipment catalog. SEnergy IoT is energy- and sensor-generic: HVAC, electrical, water, gas, compressed air, steam, and production-line KPIs are all first-class citizens, and the platform is vendor-agnostic. See https://senergy.net/compare.php for details.

AWS IoT, Azure IoT, and Google Cloud IoT are build-your-own IoT toolkits — they provide primitives (device registry, rules engine, time-series database) but the energy-monitoring product has to be built. SEnergy IoT is a ready-to-use energy-monitoring product with industry-specific dashboards, a hardware supply chain, and professional-services delivery.

Visit https://senergy.net/request.php, email info@senergy.net, call +91 95511 44112 (India) or +971 56 510 3538 (UAE), or message on WhatsApp at https://wa.me/919551144112 (India) or https://wa.me/971565103538 (UAE).